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Calling 999 – The Rules

Safety | Last updated : 14/08/2016

Toothache? Sore throat? Hangover? Split Condom? These are just some of types of 999 calls received by North West Ambulance Service (NWAS) that affect its ability to respond to urgent calls. That’s why NHS Northwest are urging you to ‘Choose Well’ during your time at University.

Choose Well is an established NHS Northwest and Department of Health campaign which was initially developed to help educate the members of the public on how to stay safe and look after their health by making the most appropriate choice of care when in need.

NWAS supports the Choose Well initiative and has adapted the messages to be more appropriate to ambulance usage. While you are out and about in the city; going to a lecture or going for a sociable drink with friends you may be able to spot ‘Choose Well’ posters on some Emergency Ambulance and Patient Transport vehicles. For most of you, this may be the first time you have lived away from home and you may find yourselves at some point not feeling very well or in need of medical advice. The Choose Well campaign aims to encourage you as a member of the public to consider alternatives to calling the 999 number and A&E such as phoning NHS Direct, or going to minor injury units, walk-in centres or your own GP’s surgery.

This campaign will be promoted throughout the year so please don’t forget to tell you friends and families about the Choose Well initiative.

For more information please visit www.nwas.nhs.uk